Privacy Policy
This policy applies to 01Mind and every product we make, including our agent tool catalogue, our AI Search Visibility Audit, and any product we release in future.
The short version
We collect very little. Some of what we make is built so that your data cannot reach us even if we wanted it, and one thing we do works the other way round entirely. This policy explains both things.
We do not sell personal information. We do not trade it. We do not use it to advertise to you.
Our servers are in Singapore. Some processing happens in the United States. 01Mind operates from Australia. Our market is global.
Who we are
01Mind is a registered business name of Ian Charles Heffernan, a sole trader in Australia. There is no company behind 01Mind. Where this policy says "we", it means one person and the systems he runs.
What we collect and hold
If you visit our website. Our server records which page was requested, what software requested it, and when, along with where you arrived from if that was passed to us. These records contain no name, no email address, no account identifier, and we do not attempt to link them to a person. We keep them indefinitely, because studying the traffic arriving at our own door is how we tell real visitors from the automated noise, and that is part of how our products improve.
If you enquire about an audit. Your name, your email address, your website and your country are used to reply to your enquiry.
If you hold an account with 01Mind or purchase a product or service; your name, your email address, and the details of what you bought — the product, tier, and licence period are stored in our records.
We never see or hold any card details in the 01Mind system. Those details go directly to our payment processor.
If you use our agent tool catalogue. An API key we issue you, a record of what was purchased, and — where payment was made in cryptocurrency — the wallet address that paid is stored in our records. Wallet addresses are public information on the blockchain by design.
What an audit involves, and where it happens
An AI Search Visibility Audit measures whether AI assistants name a business when someone asks them for a recommendation. To do that, we ask those AI assistants questions about your category, and we read your own website the way an AI assistant reads it — your robots.txt, your published pages, and the structured data you publish. All of that happens from our systems. An AI Search Visibility Audit is run on 01Mind's network, not yours.
If you have been contacted by us
Please note: We approach a small number of businesses directly about our AI Search Visibility Audit service. If we have contacted you, that approach information has been obtained from public networks.
Sending information overseas
01Mind is an Australian business, and some of what we use is not.
- Singapore — our servers and stored records.
- United States — OpenAI, Google, Anthropic, and Tavily, for AI agent needs.
Getting access, correction, or deletion of your information
If you would like to update, get access to, or delete information we have about you, please email 01mind@01mind.net and tell us what you would like changed or updated. We will respond to your request within 30 days.
Privacy Complaints
Please email 01mind@01mind.net with "Privacy complaint" in the subject headline. Please advise in detail what your complaint is and how you would like it rectified. We will respond to your complaint within 30 days.
If you are not satisfied with your complaint response, you may refer the complaint to the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated: 1 September 2026